Last Updated: January 2025

1. INTRODUCTION PT Inovasi Biokem Nusantara (“Inbionusa”, “we”, “us”, or “our”), part of Zekindo Companies, is committed to protecting your privacy. We value ethics, transparency, and trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.inbionusa.com.

2. INFORMATION WE COLLECT We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data Personally identifiable information, such as your name, email address, phone number, and company name, that you voluntarily give to us when you contact us via email or our “Contact Us” forms for inquiries regarding our specialty chemicals and raw materials.

b. Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. HOW WE USE YOUR INFORMATION We use the information we collect to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries regarding our products (Functional Excipients, Cosmetics Powders, Emollients, etc.) .

• Provide technical support and formulation advice.

• Send you information about our latest innovations, Halal updates, or TKDN certifications.

• Improve our website and product offerings.

4. SHARING OF YOUR INFORMATION We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Affiliates: We may share your information with our parent company, Zekindo Companies, to ensure we provide the best service and resources.

• Service Providers: Third-party vendors who perform services for us or on our behalf, such as data analysis, email delivery, and hosting services.

• Legal Obligations: If necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. COOKIES AND TRACKING TECHNOLOGIES We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. SECURITY OF YOUR INFORMATION We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. POLICY FOR CHILDREN We do not knowingly solicit information from or market to children under the age of 13. Our products are industrial raw materials intended for professional business use (B2B).

8. CHANGES TO THIS PRIVACY POLICY We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. CONTACT US If you have questions or comments about this Privacy Policy, please contact us at: 

PT Inovasi Biokem Nusantara Marketing Office: The Prominence Office Tower, 12th Floor, Jl. Jalur Sutera Barat No. 15, Alam Sutera, Tangerang, Indonesia – 15143.